Saturday, March 7, 2009

Avoiding the Robot

Cactus has asked me to reveal how I avoid the IRD telephone robot, so here is how I have managed to do it. It's not too tricky.

Go the login page on the IRD website, click on the forgotten password link, (or in my case forgotten user name and absolutely everything). The next page gives you an 0800 number which is a different number from all others displayed on the site.

Call this number. You will be answered by a real human being. At this point act innocent and and say that you want to try and sort out xxxx problem (start describing the problem to the agent) but you have forgotten your password/user name/everything. The agent will then go through the process of re setting your password, which of course you can immediately change back. When that is done you then ask if they can connect you to the relevant section, if they haven't already offered to do so.

As you are now connected to the internal phone system when you are transferred you will be answered by a person in the relevant department. Very simple.

7 comments:

Bryan Spondre said...

How long before the loop hole is plugged ?

Cactus Kate said...

It is the IRD - years.

Bryan Spondre said...

@CK, given a choice between wasting more of my taxes on employing more bio-droids and having to circumvent a tortuous phone system I'm happy to have the phone system.

Speaking of bio-droids I'm going down to the Death Star next week. Recommend any places for good burnt sperm ???? LOL.

peterquixote said...

Who would trust a conversation with the IRD to result in anything useful. I write them letters and they never bother me again.

peterquixote said...

Why would you speak to the IRD about anything at all? I send them a letter, ytakes 5 minutes and they never come backie, never ever,

unPC lesbian said...

Peter, how many times do I have to tell you? Don't bother, fuk off.

Bryan Spondre said...

I love how blogs give me an insight into peoples lives, not that I necessarily have any idea what the hell is going on.

 
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